Horizon — VIP chauffeur
& ground transportation.

Horizon combines an established Italian company structure with English-speaking 24/7 coordination for VIP, corporate, aviation and event assignments. International bookers receive one accountable operations contact, a service plan built around the itinerary and direct coordination with authorised assistants, handlers, venues, security teams and appropriately licensed local operators where required.

Reliability is created through process, not promises. Horizon confirms the brief, verifies passenger and luggage requirements, assigns the appropriate vehicles, monitors relevant flights, shares meeting instructions, controls authorised changes and provides an escalation path for complex programmes. For events, manifests, lead drivers and onsite dispatch can be added to the operating plan.

Horizon can provide its Italian company registration details, a written quotation, service scope, vehicle plan and agreed operating contacts. Corporate, agency and security clients may also request supplier information, confidentiality arrangements and documentation relevant to the specific assignment, subject to legitimate need and applicable privacy requirements.

We identify the operational dependencies before service: flight or aircraft details, passenger priority, luggage, venue access, security contacts, vehicle classes, standby requirements and decision authority. The resulting plan establishes responsibilities, communication channels and contingencies instead of leaving critical details to the day of operation.

Yes. A Mercedes-Maybach S-Class or equivalent ultra-luxury long-wheelbase sedan can be requested for VIP airport arrivals, private aviation, executive programmes and high-profile events. Availability is limited, so the exact model, colour, year and specification must be confirmed in writing for the requested city and date.

E-Class is the professional business-sedan standard. S-Class provides flagship luxury and greater rear-cabin refinement. Mercedes-Maybach is the ultra-luxury choice for principals who require exceptional presence and rear-passenger comfort. Horizon recommends the class according to guest profile, itinerary, luggage and availability.

Yes. A Range Rover Sport or equivalent premium SUV can be requested for VIP movements, events, country venues and security-aware assignments. The exact model, colour, model year, luggage capacity and availability are confirmed before booking.

Yes, subject to location and availability. Selected VIP van and Sprinter conversions can include reclining captain seats, extended leg rests, heating, ventilation and massage functions. Seat count and luggage capacity change with each conversion, so the exact interior layout is confirmed before booking.

Executive Sprinter minibuses with up to 19 passenger seats and coaches with approximately 50 seats can be arranged for delegations, live shows, corporate events and production teams. Capacity, seat belts, luggage space, vehicle access and local operating rules are verified for the specific assignment.

Armoured sedans or SUVs can be assessed for security-sensitive assignments. The correct solution depends on risk assessment, required protection specification, destination, legal and operational requirements, trained personnel and availability. Requests should be disclosed as early as possible.

Email Horizon with your travel date, pickup and drop-off locations, passenger and luggage numbers, flight or train details and preferred vehicle. Our English-speaking operations team will return a tailored proposal and coordinate the journey before you arrive in Italy.

NCC is Italy’s pre-booked chauffeur service. The vehicle, itinerary and commercial terms are agreed in advance, and the chauffeur is dedicated to your reservation. It is ideal for airport transfers, business travel, VIP journeys, hourly hire and multi-city itineraries.

Pricing depends on the city, distance, duration, vehicle category, service time, waiting and any specialist assistance. Horizon provides a clear tailored quotation before confirmation, so international travellers, agencies and corporate bookers understand the service terms in advance.

We request the flight number to monitor the arrival and adjust pickup coordination. The quotation confirms the included waiting time and any potential additional charges, giving you clear terms before travel.

Your chauffeur normally waits at the agreed meeting point with a name sign or client identifier. Precise meeting instructions and operational contact details are shared before the service.

Not always. Meet & Greet provides personal assistance through the terminal; Fast Track uses priority lanes where the airport makes them available. Horizon can combine Meet & Greet, Fast Track, porter assistance and a chauffeur-driven transfer into one coordinated arrival or departure.

Horizon can arrange assistance at major Italian airports including Rome Fiumicino, Rome Ciampino, Milan Malpensa, Milan Linate, Venice, Florence and Naples. Exact services depend on the airport, terminal, airline and flight.

Yes. Dedicated standby service can support executive meetings, roadshows, private aviation schedules, events and changing VIP itineraries. Vehicle continuity, chauffeur hours, accommodation and relief-driver requirements are planned in advance.

Yes. Horizon coordinates discreet close protection and secure transportation around the principal’s profile, itinerary, venues, vehicles and preferred level of visibility.

E-Class and S-Class sedans suit one to three guests with limited luggage. A V-Class provides more flexibility for up to six passengers. For groups, touring parties or specialist baggage, Horizon can allocate Sprinters, coaches and dedicated luggage vans.

Passenger identities, mobile numbers, flight details, hotels and movement schedules are limited to authorised people who need them to deliver the service. Chauffeurs and operational personnel are instructed not to photograph or record the client or assignment. NDAs, code names, restricted manifests and controlled communication channels can be agreed, and confidentiality continues after the journey or event has ended.

Confidentiality is a permanent operating policy, not a marketing option. Horizon does not publish client names, passenger images, vehicles linked to an assignment, itineraries, hotels, venues, events, shows or VIP journeys—even when publicity might be permitted. Chauffeurs and operational personnel are instructed not to take photographs or videos. Information received for an assignment remains confidential before, during and after the service.

Book as soon as your itinerary is known, particularly during summer, fashion weeks, major events and for specialist vehicles. Horizon also assesses urgent requests according to live availability.

Yes. Horizon works with international agencies, production companies, family offices and corporate travel teams. Centralised booking, passenger manifests, service reporting and invoicing can be arranged in the proposal.

No. Rome is Horizon's registered Italian base, while Milan and London are key operational coverage markets. Horizon coordinates chauffeur and ground transportation in more than 50 Italian cities and across selected European markets through appropriately authorised local operating partners managed to shared service standards.

Yes. Horizon plans artist, executive, guest and crew transportation for concerts, touring productions, conferences, fashion, sport and private events. Services can include fleet planning, airport manifests, dispatchers, route management, luggage vehicles and 24/7 operational coordination.

Share dates, venues, hotels, airports, passenger and luggage numbers, vehicle preferences and key timings. Rooming lists, passenger manifests, production schedules and call sheets help our team design accurate routes, fleet quantities and dispatch coverage.

Horizon coordinates the aircraft or tail details, FBO, estimated arrival, passenger party, luggage and lead contact. Vehicle positioning and passenger handover are agreed with the relevant aviation or handling contacts; ramp-side access is always subject to airport and FBO authorisation.

No. Horizon does not sell, charter, broker or operate private flights. We provide chauffeur vehicles, VIP passenger assistance, FBO pickup coordination, luggage planning and security-aware ground transportation for people who travel by private aircraft.

A VIP chauffeur focuses on professional, discreet transport. A security driver adds security-aware driving and route considerations. A close protection officer has a protective role around the principal. The correct structure depends on risk assessment and client requirements.

Security-trained personnel, enhanced vehicle specifications and armoured vehicles can be assessed for suitable assignments, subject to location, risk profile, legal requirements and availability. Requirements should be disclosed early for proper planning.

Yes. Horizon works as an on-the-ground Italian partner for international DMCs, travel agencies, production companies and chauffeur networks, with centralised operations, local supplier coordination and clear service reporting.

A lead operations contact monitors manifests, vehicle positions, venue access and schedule updates. When requested, onsite dispatchers coordinate chauffeurs and passengers in real time and escalate changes through one agreed communication channel.

A strong manifest includes guest name or code, VIP level, assistant contact, flight or train details, pickup and drop-off points, vehicle class, luggage, security notes, accessibility requirements and billing reference. Access can be restricted according to the client’s confidentiality policy.

Yes. The operating plan can establish authorised contacts across executive offices, family offices, corporate security, aviation handlers, hotels, venues and production teams, with one escalation path for approved changes.

Planning should begin once airports, hotels, venues and peak passenger movements are known. Major events, fashion weeks, international summits and programmes requiring security or specialist vehicles benefit from the earliest possible engagement.