A VIP chauffeur service built around the passenger
Every journey begins with the passenger profile, itinerary, luggage, vehicle preference and authorised contacts. Horizon confirms the operating brief in advance and coordinates the chauffeur, timing, meeting instructions and agreed changes from one central point.
Executive and private travel across Italy
Book a single airport transfer, an hourly chauffeur, a full-day disposal service, an executive roadshow or a multi-day itinerary between Italian cities. Rome and Milan operations support programmes across Florence, Venice, Naples, Bologna, Turin and more than 50 destinations.
Mercedes chauffeur vehicles for each assignment
Request business and first-class sedans, Mercedes S-Class, Mercedes-Maybach, V-Class, VIP lounge vans, Sprinters, executive coaches or specialist security vehicles. Exact make, model, year, colour, seating and luggage capacity are confirmed in writing for the location and date.
Airport and private aviation chauffeur coordination
Flight-aware chauffeur positioning is available for Rome Fiumicino and Ciampino, Milan Malpensa and Linate, Venice, Florence, Naples and other Italian airports. For private aviation, Horizon coordinates the FBO or handler, passenger handover, luggage and authorised vehicle access where available.
Discretion before, during and after the journey
Passenger identities, contact details, hotels, flight information and schedules are restricted to authorised personnel. Chauffeurs and operational staff are instructed not to photograph or record clients, vehicles linked to assignments or journey details.
One operational contact for complex programmes
Executive assistants, family offices, corporate travel teams, event agencies, aviation handlers and security teams can work through one Horizon operations contact for confirmations, manifests, vehicle planning, live coordination and escalation.
Hourly chauffeur or point-to-point transfer?
Choose a point-to-point transfer when the pickup and destination are fixed, such as an airport-to-hotel journey. Request an hourly or full-day chauffeur when meetings, waiting and multiple stops form part of the schedule. For a Rome-to-Florence or Milan-to-another-city itinerary, provide the complete route and final release point. The written proposal defines the service window, included movements and arrangements for changes.
National coordination, assignment-specific vehicle selection
A national programme needs more than a list of cars. Horizon coordinates vehicle allocation, local operating arrangements and the passenger brief for each assignment. The proposed chauffeur service is checked against the requested vehicle category, luggage, language requirements and pickup instructions. Availability and the exact specification are confirmed in writing rather than inferred from illustrative fleet photographs.
Ground support for international agencies and assistants
Overseas travel agencies, executive assistants and aviation teams can request ground services through one English-speaking operations contact. Send a dated itinerary with airports, hotel or office addresses, passengers, luggage and the person authorised to approve changes. Horizon coordinates the agreed transport scope while the booker retains the client relationship. Passenger information is shared only with the authorised people needed to operate the assignment.
What to check in the written chauffeur proposal
Confirm the date, route, service hours, vehicle category, passenger and luggage fit, meeting instructions and operational contact. The offer should state the waiting allowance, additional-stop or overtime arrangements, cancellation terms and any local access costs. For a multi-day programme, include the final release point and overnight requirements. Exact service inclusions and availability are confirmed for the assignment rather than assumed from a fleet photograph.