Meet & Greet for international guests
The service supports executives, families, elderly travellers, artists and VIP passengers who value clarity, speed and personal assistance.
The airport, made effortless.
Request personal airport Meet & Greet assistance for arrivals, departures or connections in Rome, Milan and other Italian airports. Horizon coordinates the agreed terminal assistance and, when booked, the handover to your chauffeur. Availability depends on the airport and flight.
PLAN YOUR SERVICE ↗Meet & Greet versus Fast Track
Meet & Greet is personal terminal assistance. Fast Track is access to priority lanes where offered by the airport. They can be booked together but availability varies.
One continuous airport journey
Horizon coordinates the greeter, terminal services, baggage requirements and chauffeur so the guest moves from aircraft to destination without fragmented suppliers.
Confirm the assistance level, not only the label
Before booking, identify arrival, departure or connection assistance and whether the passenger also needs porter support or a chauffeur transfer. Airport, terminal, flight and passenger information determine the available arrangements. Fast Track does not replace security, border or airline procedures, and personal assistance does not guarantee a particular processing time. The exact service and meeting instructions are confirmed before travel.
Connect terminal assistance with the chauffeur
A complete brief identifies who receives the passenger, who coordinates baggage and how the greeter hands over to the driver. Families, executives and guests with mobility requirements may need different assistance arrangements. Share only the information required to assess and coordinate the service; individual assistance, lounge or porter availability remains subject to the relevant airport and supplier confirmation.
FREQUENTLY ASKEDClear answers.
Clear answers.
Confident planning.
Which Italian airports offer VIP assistance?+
Services can be arranged at major airports including FCO, CIA, MXP, LIN, VCE, FLR and NAP, subject to airport and flight availability.
Can you assist a connecting passenger?+
Yes, connection assistance can be requested with full flight and terminal details.
Is porter assistance included?+
Porter service is airport-specific and is quoted when requested.
Can I request airport Meet & Greet in Rome or Milan?+
Yes. State Fiumicino FCO, Ciampino CIA, Malpensa MXP or Linate LIN, the flight date and number, and whether assistance is for arrival, departure or a connection. The operations team confirms the assistance available for that airport, terminal and flight.
Is a chauffeur transfer included with airport Meet & Greet?+
A chauffeur transfer is included only when expressly confirmed in the written proposal. You may request terminal assistance, a transfer, or a coordinated combination. Porter support, Fast Track and other airport services are specified separately according to availability.
Italy is ready.
So are we.
Send your itinerary to our English-speaking operations team.
info@horizoninternationalgroup.com ↗